STAKEHOLDERS’ PERCEPTION ON THE SERVICE QUALITY OF THE CITY GOVERNMENT OF LUCENA
Department:
Bachelor of Science in Public Administration (BSPA)
Section:
4A
Adviser:
Ruth Marie A. Tubog, DPA
Date Submitted:
July 10, 2024
Authors:
Angelu C. Beriña, John Andrew M. Maralit, Stefano T. Mirambel
Keywords:
DLL, BSPA, service quality, reliability, assurance, tangibility, empathy, and responsiveness
Abstract:
The purpose of this study was to know the stakeholders’ perception on the service quality of the City Government of...
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